Your Privacy Matters
We are committed to protecting your privacy and ensuring the security of your personal information.
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us when you create an account, use our WhatsApp Business API services, or contact us for support.
Account Information
- Name, email address, and phone number
- Company name and business information
- WhatsApp Business phone numbers you connect
- API keys and authentication credentials
Usage Data
- WhatsApp messages sent and received through our API
- API usage statistics and performance metrics
- Webhook configurations and endpoints
- Integration logs and error reports
Payment Information
- Billing address and payment method details
- Transaction history and invoices
- Subscription plan and usage limits
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our WhatsApp Business API services.
- Provide instant WhatsApp Business API access without approval requirements
- Route and deliver WhatsApp messages through our infrastructure
- Monitor API usage, performance, and enforce rate limits
- Process payments and manage your subscription
- Provide technical support and troubleshooting assistance
- Send service notifications, updates, and security alerts
- Analyze usage patterns to improve our service reliability
- Comply with legal obligations and prevent fraud
3. Information Sharing and WhatsApp Integration
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. However, as a WhatsApp Business API provider, we share certain data as necessary for service delivery.
WhatsApp/Meta Integration
- Message content and metadata are transmitted to WhatsApp's servers for delivery
- Phone numbers and business profiles are shared with WhatsApp for verification
- Usage statistics may be reported to WhatsApp as required by their terms
Other Sharing Scenarios
- With your explicit consent or at your direction
- To comply with legal obligations, court orders, or regulatory requirements
- To protect our rights, prevent fraud, and ensure platform security
- With trusted service providers who assist our operations (payment processors, hosting providers)
- In connection with a business transfer, merger, or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
6. Your Rights
You have certain rights regarding your personal information, including the right to access, update, or delete your data.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]